In order to receive the highest level of benefit under the CBIZ United Healthcare (UHC) PPO plan, you must use providers who are in the UHC PPO network.  There are several different ways to find a participating UHC provider anywhere you may be in the United States.  Following are three different ways for you to find a UHC PPO provider:

 

1. UHC produces provider directories that list all of the PPO providers in a specific geographic area.  However, these directories are usually out-of-date as soon as they are printed due to constant changes in each network.  These provider directories should just be used as a starting point in your search.  To obtain the latest copy of the PPO directory for you area, simply call the UHC customer service phone number listed on your ID Card.
   
2. UHC provides a toll-free phone number that you can call to obtain a list of PPO providers in your area.  Simply call 1-888-397-8136.  You will need to provide the zip code of the area where you are interested in locating providers, and a list of the four or five nearest PPO providers will be given to you.
 
3. PPO providers can also be accessed through  the UHC internet site at www.uhc.com.  You will need to choose the option for provider directories.  Then you will choose the type of provider you desire, and search by either the city and state or zip code of the area where you need to locate providers.  You will need to select a product, and your choice will be UHC Options PPO.  The internet site is the most accurate way to locate providers as it is updated frequently.

 

No matter which of the above ways you use to find a PPO provider near you, please keep in mind that it is ultimately your responsibility to make sure the providers you use participate in the UHC PPO network.  Therefore, we recommend that prior to receiving services from any provider that you ask the provider if they are a UHC PPO provider.

If you have any questions about this process, please contact the Employee Service Center at 1-877-227-4372.